Microsoft 365 is one of the most popular productivity cloud services that delivers innovative and intelligent experiences, rich organizational insights, and a trusted platform to help people and organizations get more done. With Microsoft 365, work is seamless and communication is smooth both internally and externally. Regardless of place and time, you can access your own Office environment, where files are always up-to-date and the materials you last used are just a click away.

In this module, you will explore Microsoft 365 productivity, teamwork, business management, security and compliance capabilities. You will learn how to manage your tenant, which includes the planning and configuration of tenant and managing your tenant health and services. You will examine Microsoft 365 product functionality, including Exchange Online, SharePoint Online, Microsoft Teams, Microsoft Power Platform, and device management. You will learn how to plan for and implement Azure AD Connect, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multi-factor authentication and self-service password management. Finally, you will learn how to manage your enterprise deployment with Microsoft 365 modern management features.

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Block 1 (Microsoft 365 productivity and teamwork capabilities)

  1. What is Microsoft 365?
  2. Microsoft 365 productivity and teamwork solutions
  3. Engage employees with Microsoft Stream, Teams, and Yammer
  4. Get more done with Office across all devices
  5. File storage and sharing with OneDrive and SharePoint

Block 2 (Microsoft 365 business management capabilities)

  1. Manage your business with Microsoft 365
  2. Simplify device management with Microsoft Endpoint Manager
  3. Get more done and stay secure with Windows 10
  4. Harness business intelligence with Microsoft 365 analytics and reporting

Block 3 (Microsoft 365 security and compliance capabilities)

  1. Identity and access management capabilities of Microsoft 365
  2. Threat protection capabilities of Microsoft 365
  3. Cloud security capabilities of Microsoft 365
  4. Information protection and governance capabilities of Microsoft 365
  5. Compliance management capabilities in Microsoft 365
  6. Reduce risk and simplify the discovery and audit process

Block 4 (Microsoft 365 licensing, service and support)

  1. Identify licensing options available in Microsoft 365
  2. Describe support offerings for Microsoft 365 services
  3. Describe the service life cycle in Microsoft 365
  4. Select a cloud deployment model

Block 5 (Design your Microsoft 365 tenant)

  1. Plan your tenant in Microsoft 365
  2. Plan your on-premises infrastructure for Microsoft 365
  3. Plan your identity and authentication solution for Microsoft 365
  4. Plan your supporting infrastructure for Microsoft 365
  5. Plan your hybrid requirements for your Microsoft 365 deployment
  6. Plan your migration to Microsoft 365

Block 6 (Configure your Microsoft 365 tenant)

  1. Configure your Microsoft 365 experience
  2. Manage user accounts and licenses in Microsoft 365
  3. Manage groups in Microsoft 365
  4. Add a custom domain in Microsoft 365
  5. Configure client connectivity to Microsoft 365
  6. Use FastTrack and Partner Services to support Microsoft 365

Block 7 (Manage your Microsoft 365 tenant)

  1. Configure administrative roles in Microsoft 365
  2. Manage tenant health and services in Microsoft 365
  3. Deploy Microsoft 365 Apps for enterprise
  4. Implement Office Telemetry
  5. Implement Microsoft Viva Insights (Workplace Analytics)

Block 8 (Explore the Microsoft 365 platform services)

  1. Explore Exchange Online
  2. Explore SharePoint Online
  3. Explore Microsoft Teams
  4. Explore Microsoft Power Platform
  5. Create apps with Power Apps
  6. Create flows with Power Automate
  7. Create reports and dashboards with Power BI
  8. Create chatbots with Power Virtual Agents

Block 9 (Plan and implement identity synchronization)

  1. Explore identity synchronization
  2. Plan for Azure AD Connect implementation
  3. Manage synchronized identities
  4. Explore password management in Microsoft 365

Block 10 (Manage your enterprise deployment with Microsoft 365)

  1. Introduction to modern management in Microsoft 365
  2. Automate Windows deployments by using Windows Autopilot
  3. Manage devices by using Microsoft Intune
  4. Manage Windows 10 through co-management by using System Center Configuration Manager
  5. Manage applications by using Microsoft Intune
  6. Deploy Windows Update in Microsoft 365